Privacy Policy

PRIVACY

By using vintagewatchcompany.com (the “Site”) and enquire about any products or purchased offline, you are agreeing to be bound by this privacy policy in respect of the information we collect about you. Protecting our users' personal data is an important concern for The Vintage Watch Company. Vintagewatchcompany.com collects personal information in several ways when you contact, order or come in to use our services, such as repair and advices. By registering or using our services, you are consenting to the collection of your personal data. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit/debit card billing address (es) so that we can process and fulfil your order. It is our policy not to sell, trade, or otherwise give away to third parties the names and personal information of our clients.

~Use and divulgence of personal data

The Vintage Watch Company will use your personal data if you have agreed to receive information from us when registering. We will exclusively use your information for the following purposes:

Individual customer care
General communication with you, including serving website content
Administer the Site
To send you information by post

You can contact us at any time in writing or by email and on 30 days’ notice at your request we shall stop marketing to you. We will not release your personal details to any company outside of The Vintage Watch Company Ltd. If you wish to unsubscribe from receiving any information from vintagewatchcompany.com, please send an email to info@thevintagewatchcompany.com inserting ‘Unsubscribe’ as the subject. Please ensure that you also include the email/postal address that you wish to be unsubscribed. The Vintage Watch Company will neither sell your personal data to third parties nor market it elsewhere unless you give us permission to do so.

~Freedom of Choice

You control the information you provide The Vintage Watch Company Ltd about yourself. Please note, should you use our services to help maintain a purchase from us or your personal Rolex, removal of such information will impair the level of service we can provide to you.

SECURITY

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

PRIVACY

By using vintagewatchcompany.com (the “Site”) and requesting information on any of our watches, you are agreeing to be bound by this privacy policy in respect of the information we collect about you. Protecting our users' personal data is an important concern for The Vintage Watch Company. vintagewatchcompany.com collects personal information in several ways when you place an order, buy a gift or register with us. By registering, you are consenting to the collection of your personal data. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit/debit card billing address (es) so that we can process and fulfil your order. It is our policy not to sell, trade, or otherwise give away to third parties the names and personal information of our clients.

GDPR Regulations

Source of your data. How we collect your information
We may collect your personal information in a few limited ways:

Directly from you with your consent
When you sign up for information on our website.

Other sources
Where you have been referred to us from other organisations, you will have consented to your information being sent to us prior to us accepting the referral. We check that your consent has been provided.

We do not receive or buy in lists of personal data from other sources.
If at any point you do not wish to be contacted by us, please email us on info@vintagewatchcompany.com and we will action your request promptly.

Your rights under GDPR
GDPR provides the following rights for individuals: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.

The right to be informed.
The right of access
The right to rectification.
The right to erasure.
The right to restrict processing.
The right to data portability.
The right to object.

Rights in relation to automated decision making and profiling.
If you would like to exercise any of your rights under GDPR, please email us at info@vintagewatchcompany.com

*You have the right to ask us in writing for a copy of all the personal data held about you (this is known as a ‘subject access request’). A copy will be sent to you as soon as possible and this will be no later than one month after your request.

We will make every attempt to ensure you are satisfied with our handling of your requests about the protection of your data. However, you have the right to complain to the Information Commissioners Office (ICO) by following the link here to report a concern https://ico.org.uk/concerns/.

If you would like access to your personal data held by us, please contact us:

Email: info@vintagewatchcompany.com
Tel: 44 (0) 207499 2032

Post: The Vintage Watch Company, 24 Burlington Arcade, London, W1J 0PS